Refund policy

Returns 
There is a strict no refund or returns due to the nature of the product.

To be eligible for another item to be sent out for instance if the item is faulty, you are to take photographic evidence in conjunction with a detailed description of what is wrong. We will decide upon approval for another item or part to be sent out.

Refunds (if applicable)
 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you decide that you no longer want the order and is the reason for a refund, this option will no longer be available once your product has been shipped. If your item has not been shipped then you will be expected to pay for shipping (if shipping has been paid for already) and seller fee's to Shopify and PayPal.

Late or missing new items to be sent (if applicable) 
If you haven’t received a new device or part, first check your post office again again.
Allow for 7 more days to be sure there has been no hold ups at customs.
If you’ve done all of this and you still have not received your new part(s), please contact totalmancoaching@gmail.com. 
 
Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at totalmancoaching@gmail.com

To be eligible for another item to be sent out for instance if the item is faulty or damaged, you are to take photographic evidence in conjunction with a detailed description of what is wrong.

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