Refund policy

Refund and Returns Policy

There is a strict NO REFUND OR RETURN policy due to the nature of the products sold in the Total Man Shop once the product has been shipped.

You may be able to return/refund your order if it is yet to be shipped but there are no guarantees that this will always be possible as orders as usually shipped out within 1 business day. 

If your item has not been shipped, you may be able to return/refund your order but you will still be liable for any already paid shipping costs and seller fees to Shopify and PayPal.


Special Circumstances & Product Faults

A refund or free part/product may apply in special circumstances when there is a proven fault in a product you have received. This is pending review and approval from our team.

To apply for special consideration for a refund or free part/product, you need to:

  • Take photographic evidence of the fault in the product you have received
  • Send these images to with a detailed description of the fault
There are NO GUARANTEES OF REFUND OR FREE PART/PRODUCTS and each fault is approved or denied on a case-by-case basis. You will be notified of the outcome of this review via email, including any relevant refunds or free parts/products being sent to you.


Any refund or returns enquiries can be sent to