Shipping policy

 

AN IMPORTANT NOTE ON IMPORT DUTIES AND TAXES:

Every country has different import duties and taxes which range from no cost to up to 24% of the total product cost in the country's local currency. We ship worldwide, and laws and regulations are constantly changing in individual countries so please note that:

Upon purchasing any product from the Total Man Shop you agree to be responsible for paying all of the relevant and additional import duties, taxes and fees associated with that order.

Once your order has been shipped, you'll be notified of any additional fees via email from DHL, our delivery service provider.

We only do this as from an administrative and logistics perspective, it is very hard to keep up with each country's individual and ever changing requirements. In return, we promise to provide you with the BEST products, the BEST guidance, the BEST service and the BEST prices, along with MASSIVE discounts.

Thank you for your co-operation and understanding.

 

ADDITIONAL SHIPPING INFORMATION:

  • We use DHL as our delivery service provider
  • Most orders will take 1 day to process to then be shipped out (any delays will be stated in the description or notified to you via email)
  • Shipping charges will range for each product, dependent how much your total order weighs at checkout
  • Average shipping times are:
    • 2-5 days within Australia
    • 3-7 days to USA and UK
    • 5-12 days everywhere else
  • Your parcel will be 100% discreet. The parcel is a plain white padded bag. The shipping label on the outside of the parcel is 150mm x 100mm and has the sender and receivers information. The only description on the shipping label is "Tools". Inside the parcel is the ordered contents along with a packing slip. The packing slip will have on it your details and the contents of what you ordered mainly for packing purposes to decrease risk of missing or incorrect items.

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